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TOP 10 MOST POPULAR FAQs

Do you implement end to end automation solutions?

Yes, we do implement end-to-end automation solutions. This means that we can help you to automate your entire business process, from start to finish. We can work with you to identify the areas of your business that are ripe for automation, and we can then develop and implement automation solutions that meet your specific needs.

We have a proven track record of implementing successful end-to-end automation solutions for businesses of all sizes. We are confident that we can help you to automate your business processes and achieve your business goals.

What's your Kofax product experience?

We have over 16 years of experience in implementing Kofax solutions. We have a deep understanding of the Kofax product suite and can work with you to implement the right solution for your needs. We specialize in the following Kofax products:

Kofax TotalAgility: A comprehensive business process management (BPM) solution that can help you to automate and streamline your business processes.
Kofax RPA: A robotic process automation (RPA) solution that can help you to automate repetitive tasks and free up your employees to focus on more strategic work.
Kofax Transformation Module: A data transformation solution that can help you to clean, enrich, and standardize your data.
Kofax Capture: An intelligent document capture solution that can help you to quickly and easily capture documents from a variety of sources.
Insight: A business intelligence (BI) solution that can help you to gain insights from your data.
Mobile Capture: A mobile document capture solution that can help you to capture documents from your mobile device.
Signdoc: An electronic signature solution that can help you to collect electronic signatures from your customers and partners.
KIC: A knowledge management solution that can help you to organize and share your knowledge.
KCNS: A content management solution that can help you to store and manage your content.

We also implement Kofax pre-built solutions, such as:

Kofax Invoice Processing: A solution that can help you to automate the processing of invoices.
AP Agility: A solution that can help you to automate the accounts payable process.
KAFTA: A solution that can help you to automate the financial close process.
KAFC: A solution that can help you to automate the customer onboarding process.

If you are looking for a partner to help you implement Kofax solutions, we would be happy to discuss your needs with you.

Have you set up the multi-tenant KTA Environment?

Yes, we have extensive experience in setting up multi-tenant environments. We have built and maintained a multi-tenant HA environment for several years. We also provide multi-tenant upgrades.

A multi-tenant environment is a type of IT infrastructure that allows multiple organizations to share the same resources. This can be a cost-effective way to deploy and manage software applications.

There are several benefits to using a multi-tenant environment, including:

Cost savings: Multi-tenant environments can save businesses money by reducing the need for dedicated resources.
Scalability: Multi-tenant environments can be scaled easily to accommodate changes in demand.
Security: Multi-tenant environments can be configured to provide a high level of security for each organization’s data.

If you are considering using a multi-tenant environment, we would be happy to discuss your needs with you. We have the experience and expertise to help you deploy and manage a successful multi-tenant environment.

Here are some specific examples of our multi-tenant experience:

We built a multi-tenant HA environment for a large financial services company. The environment was designed to be highly available and scalable.
We provided a multi-tenant upgrade for a manufacturing company. The upgrade included the migration of data and applications to the new environment.
We are currently working on a multi-tenant project for a healthcare organization. The project includes the design and implementation of a new multi-tenant environment.

We are confident that we can help you to achieve your multi-tenant goals. Please contact us today to learn more about how we can help yo

Do you perform product upgrades?

Yes, we perform product upgrades in a planned manner and notify our customers of any product upgrade service pack or fix pack release.

We understand that product upgrades can be disruptive, so we take steps to minimize the impact on our customers. We provide advance notice of product upgrades, and we offer support to help customers migrate to the new version.

We also work with our customers to identify the best time to upgrade their products. We consider factors such as the customer’s business needs, the current version of the product, and the availability of resources.

We are committed to providing our customers with a smooth and seamless product upgrade experience. We believe that by planning ahead and working with our customers, we can minimize the impact of product upgrades and ensure that our customers are successful.

Here are some specific examples of how we notify customers of product upgrades:

We send email notifications to customers who have registered their products.
We post announcements on our website and social media channels.
We create knowledge articles and FAQs about product upgrades.
We offer phone and email support to customers who need help upgrading their products.

We are confident that we can help our customers to upgrade their products with minimal disruption. If you have any questions about product upgrades, please contact us.

Have you done the device automation in Kofax RPA?

Yes, we have extensive experience in device automation. We have successfully automated devices in a variety of industries, including manufacturing, healthcare, and transportation.

We have a deep understanding of the different types of devices that can be automated, as well as the different technologies that can be used to automate devices. We also have a strong track record of delivering successful device automation projects.

Here are some specific examples of our device automation experience:

We automated a manufacturing line by using robotic process automation (RPA) to control the movement of materials and the execution of tasks.
We automated the scheduling of appointments for a healthcare organization by using artificial intelligence (AI) to match patients with available providers.
We automated the tracking of shipments for a transportation company by using machine learning (ML) to predict delivery times and identify potential delays.

We are confident that we can help you to automate your devices and improve your business operations. Please contact us today to learn more about how we can help you.

Do you migrate KC 7.5 to 11 & convert SBL to .Net?

Yes, we can help you migrate Kofax Capture (KC) from version 7.5 to version 11. As part of the migration, we will convert your SBL scripts to .NET.

Kofax Capture is a document capture solution that can help you to quickly and easily capture documents from a variety of sources. Version 11 of Kofax Capture includes a number of new features and functionality, such as:

Enhanced document capture capabilities: Kofax Capture 11 includes new features for capturing documents from a variety of sources, such as scanners, fax machines, and email.
Improved user interface: Kofax Capture 11 includes a redesigned user interface that makes it easier to use the product.
Increased scalability: Kofax Capture 11 is more scalable than previous versions, making it ideal for large organizations.

We can help you to migrate your KC installation from version 7.5 to version 11. As part of the migration, we will convert your SBL scripts to .NET. SBL scripts are used to automate tasks in Kofax Capture. Converting them to .NET will allow you to take advantage of the new features and functionality in Kofax Capture 11.

We have a team of experienced Kofax Capture experts who can help you with your migration project. We will work with you to assess your needs and develop a migration plan that is right for your organization. We will also provide you with support throughout the migration process.

If you are interested in learning more about how we can help you migrate your KC installation to version 11, please contact us today.

Do you have experience with Kofax insight?

Yes, we have extensive experience and are certified in Kofax Insight. This means that we have the skills and knowledge to build well-advanced reporting solutions for your business.

Kofax Insight is a business intelligence (BI) solution that can help you to gain insights from your data. It offers a wide range of features and functionality, including:

Data visualization: Kofax Insight includes a variety of data visualization tools that can help you to create charts, graphs, and other visualizations to help you understand your data.
Reporting: Kofax Insight includes a powerful reporting engine that can help you to create custom reports to meet your specific needs.
Dashboards: Kofax Insight includes a dashboard builder that can help you to create dashboards to display your data in a way that is easy to understand and use.

We have a team of experienced Kofax Insight experts who can help you to build well-advanced reporting solutions for your business. We will work with you to understand your needs and develop a solution that is right for you. We will also provide you with support throughout the development process.

Can you train our developers on the platform?

Yes, we can work collaboratively with your developers and provide the necessary training. They can then take care of further enhancements.

We understand that your developers are the experts in your business and that they know your systems best. We are happy to work with them to help them learn how to use our products and how to make the most of them.

We can provide your developers with training on our products, including:

Product overview: We can provide an overview of our products and how they can be used to automate your business processes.
Technical training: We can provide technical training on our products, including how to use the APIs and SDKs.
Business process training: We can provide business process training on how to use our products to automate your specific business processes.

We believe that by working collaboratively with your developers, we can help you to get the most out of our products. We are confident that they can take care of further enhancements to your systems after they have been trained on our products.

Do you provide maintenance support?

Yes, we offer maintenance support. We can take complete ownership of your environment and perform frequent health checks to ensure that it is up and running. We can also help you to troubleshoot any problems that you may encounter.

We understand that it is important for your business to have a reliable environment. We are committed to providing you with the support you need to keep your environment up and running.

Here are some of the specific services we offer as part of our maintenance support:

Monitoring: We monitor your environment 24/7 to identify any potential problems.
Troubleshooting: We troubleshoot any problems that you may encounter and provide you with a solution.
Patching: We patch your environment regularly to keep it up to date with the latest security updates.
Backups: We create backups of your environment regularly to protect your data in case of a disaster.
Recovery: We help you to recover your environment from a disaster.

We are confident that we can provide you with the maintenance support you need to keep your environment up and running. Please contact us today to learn more about our services.

Do you implement the Ephesoft solutions and are certified?

Yes, we have extensive experience implementing Ephesoft solutions. We are also certified in Ephesoft solutions, which means that we have the skills and knowledge to implement these solutions successfully.

Ephesoft is a leading provider of intelligent document processing (IDP) solutions. IDP solutions can help businesses to automate the capture, classification, and extraction of data from documents. This can help businesses to improve efficiency, productivity, and compliance.

We have a team of experienced Ephesoft consultants who can help you to implement Ephesoft solutions for your business. We will work with you to understand your needs and develop a solution that is right for you. We will also provide you with support throughout the implementation process.

Do you provide ad-hoc resource support?

Yes, we can provide development resource support whenever you need it. We can also assist you if you encounter any issues during development. We are flexible with resource support.

We understand that it can be challenging to keep up with the demands of development. We are committed to providing you with the resources you need to be successful.

Here are some of the specific ways we can provide development resource support:

Onsite: We can send developers to your office to work on your project directly.
Offshore: We can provide developers who work remotely.
Staff augmentation: We can provide additional developers to supplement your existing team.
Training: We can provide training to your developers on our products and technologies.
Consulting: We can provide consulting services to help you with your development process.

We are confident that we can provide you with the development resource support you need to be successful. Please contact us today to learn more about our services.

Here are some additional things you can do to get the most out of our development resource support:

Be clear about your needs: When you reach out to us for development resource support, be clear about your specific needs. This will help us to match you with the right resources.
Provide feedback: As we work with you on your project, be sure to provide feedback on our work. This will help us to improve our services and meet your needs.
Be flexible: Development is a fluid process, and things may change as we work on your project. Be flexible and willing to adapt to changes as needed.

We are committed to providing you with the development resource support you need to be successful. Please contact us today to learn more about our services.

Are you a certified consultant?

Yes, we are certified Kofax capture consultants and accredited Kofax service providers. We have obtained 28 certificates, including those from Kofax, Ephesoft, and Microsoft.

We understand that it is important to have certified consultants and service providers when implementing Kofax solutions. We are committed to providing you with the best possible service, and our certifications demonstrate our expertise in Kofax solutions.

Here are some of the specific certifications we have obtained:

Kofax Certified Capture Consultants: This certification demonstrates our expertise in the implementation of Kofax Capture solutions.
Kofax Accredited Service Providers: This certification demonstrates our commitment to providing quality service for Kofax solutions.
Ephesoft Certified Professional: This certification demonstrates our expertise in the implementation of Ephesoft solutions.
Microsoft Certified Technology Specilalist: This certification demonstrates our expertise in Microsoft solutions.

We are confident that we can provide you with the expertise and service you need to implement Kofax solutions successfully. Please contact us today to learn more about our services.

Do you set up High availability KTA Environment?

Yes, we can set up highly available (HA) KTA and RPA environments. We can also set up Kofax Capture, Insight, and other products. We will take care of the entire end-to-end installation process.

We understand that it can be challenging to set up and maintain HA environments. We are committed to providing you with the expertise and service you need to set up and maintain HA environments successfully.

Here are some of the specific services we offer for HA environments:

Design: We can help you design a HA environment that meets your specific needs.
Deployment: We can deploy the HA environment for you.
Monitoring: We can monitor the HA environment for you and identify any potential problems.
Troubleshooting: We can troubleshoot any problems that you may encounter with the HA environment.
Maintenance: We can provide maintenance for the HA environment to keep it running smoothly.

We are confident that we can provide you with the expertise and service you need to set up and maintain HA environments successfully. Please contact us today to learn more about our services.

Here are some of the specific products we can set up for you:

Kofax TotalAgility (KTA): A comprehensive business process management (BPM) solution that can help you to automate and streamline your business processes.
Kofax RPA: A robotic process automation (RPA) solution that can help you to automate repetitive tasks and free up your employees to focus on more strategic work.
Kofax Capture: An intelligent document capture solution that can help you to quickly and easily capture documents from a variety of sources.
Kofax Insight: A business intelligence (BI) solution that can help you to gain insights from your data.
Other products: We can also set up other Kofax products, such as Kofax Transformation Module, Kofax Mobile Capture, and Kofax Signdoc.

We are confident that we can help you to set up the products you need to meet your specific needs. Please contact us today to learn more about our services.

Do you do KC to KTA Migration?

Yes, we can help you migrate from Kofax Capture (KC) to Kofax TotalAgility (KTA). We have successfully completed several migration projects, so we can provide you with a planned migration process and complete it in a short time.

We understand that migrating from KC to KTA can be a complex process. We are committed to providing you with the expertise and service you need to migrate successfully.

Here are some of the specific services we offer for KC to KTA migrations:

Assessment: We can help you assess your current KC environment and identify the requirements for the migration.
Planning: We can help you develop a migration plan that meets your specific needs.
Migration: We can migrate your data and configurations from KC to KTA.
Testing: We can test the migrated environment to ensure that it is working properly.
Deployment: We can deploy the migrated environment to your production environment.
Support: We can provide support for the migrated environment after deployment.

We are confident that we can provide you with the expertise and service you need to migrate from KC to KTA successfully. Please contact us today to learn more about our services.

Here are some additional things you can do to ensure that your migration is successful:

Plan early: Start planning your migration as early as possible. This will give you time to assess your current environment, develop a migration plan, and test the migrated environment.
Get help from a qualified migration partner: Working with a qualified migration partner can help you to ensure that your migration is successful. A qualified migration partner will have the expertise and experience to help you through the migration process.
Communicate with your stakeholders: Keep your stakeholders informed of the migration process. This will help to ensure that everyone is on the same page and that there are no surprises.

We are committed to providing you with the expertise and service you need to migrate from KC to KTA successfully. Please contact us today to learn more about our services.

Have you implemented document extraction in RPA?

Yes, we have implemented hyperautomation by integrating the KTT module into Kofax RPA to extract data from documents and process it.

Hyperautomation is the use of multiple automation technologies to automate tasks that were previously performed manually. KTT is a data extraction module that can be used to extract data from documents. Kofax RPA is a robotic process automation (RPA) solution that can be used to automate tasks.

By integrating KTT into Kofax RPA, we can automate the process of extracting data from documents and processing it. This can help to improve efficiency, accuracy, and compliance.

Here are some of the benefits of implementing hyperautomation:

Improved efficiency: Hyperautomation can help to improve efficiency by automating tasks that were previously performed manually. This can free up employees to focus on more strategic work.
Improved accuracy: Hyperautomation can help to improve accuracy by automating tasks that are prone to human error. This can help to reduce the number of errors that are made.
Improved compliance: Hyperautomation can help to improve compliance by automating tasks that are required by regulations. This can help to ensure that your business is compliant with all applicable regulations.

If you are looking for ways to improve efficiency, accuracy, and compliance in your business, hyperautomation is a great option to consider. We can help you to implement hyperautomation by integrating KTT into Kofax RPA. Please contact us today to learn more about our services.

Have you done Kofax Signdoc customization?

Yes, we have customized Signdoc to allow for dynamic signature placement.

Signdoc is a document signing solution that allows users to sign documents electronically. The signing user interface allows users to set a static signature area. However, this may not be suitable for documents with varying page counts.

We have achieved dynamic signature placement by programmatically setting the location of the signature based on the number of pages in the document. This ensures that the signature is always placed in the correct location, regardless of the document page count.

Here are some of the benefits of dynamic signature placement:

Improved user experience: Dynamic signature placement provides a better user experience by ensuring that the signature is always placed in the correct location.
Reduced errors: Dynamic signature placement can help to reduce errors by preventing users from placing the signature in the wrong location.
Increased compliance: Dynamic signature placement can help to increase compliance by ensuring that signatures are always placed in the correct location.

If you are looking for a way to improve the user experience, reduce errors, and increase compliance of your document signing process, dynamic signature placement is a great option to consider. We can help you to customize Signdoc to allow for dynamic signature placement. Please contact us today to learn more about our services.

Have you implemented Kofax Pre-built reportings?

Yes, we have implemented Kofax’s pre-built reporting solutions, such as KAFTA, KFAC, and KAFRPA. We have also customized them to meet the specific needs of our clients.

KAFTA, KFAC, and KAFRPA are pre-built reporting solutions that can be used to gain insights from data. KAFTA is a financial reporting solution that can be used to generate financial reports. KFAC is a customer analytics solution that can be used to gain insights from customer data. KAFRPA is a robotic process automation (RPA) reporting solution that can be used to automate the process of generating reports.

We have implemented these pre-built reporting solutions for a variety of clients in a variety of industries. We have also customized these solutions to meet the specific needs of our clients. For example, we have customized KAFTA to generate reports in a specific format, and we have customized KFAC to include specific data fields.

We can help you to implement Kofax’s pre-built reporting solutions and customize them to meet your specific needs. Please contact us today to learn more about our services.

Do you provide 24/7 support?

Yes, we offer 24/7 support on-demand. We can provide support to our customers around the clock, so they can get the help they need when they need it.

We understand that businesses operate 24/7, and we want to make sure that our customers have the support they need when they need it. That’s why we offer 24/7 support on-demand.

Our support team is available to help our customers with anything from troubleshooting to training, and they are always available to help. We also offer a variety of support channels, so our customers can get in touch with us in the way that works best for them.

We are committed to providing our customers with the best possible support, and we are always available to help. If you need 24/7 support, please contact us today.

Here are some additional details about our 24/7 support:

We have a team of experts who are available to help our customers 24 hours a day, 7 days a week.
We offer a variety of support channels, including phone, email, chat, and social media.
We are committed to providing our customers with the best possible support.

If you need 24/7 support, please contact us today.

Do you have pre-built components?

Yes, after the implementation, we can provide administrator training so that you can completely take on the environment. We will be available to assist with any issues on a needed basis.

We understand that it can be daunting to take on a new environment, especially after it has been implemented by someone else. That’s why we offer administrator training to help you get up to speed and feel confident in your ability to manage the environment.

Our administrator training covers all aspects of the environment, from basic configuration to troubleshooting. We will teach you how to use the tools and features of the environment, and we will help you to develop a plan for managing the environment on an ongoing basis.

We will also be available to assist with any issues that you may encounter after the implementation. We can provide remote support or on-site support, depending on your needs.

We are committed to helping you to get the most out of your environment. If you are interested in administrator training, please contact us today.

Here are some additional details about our administrator training:

We offer training on-site or remotely.
Our training is tailored to your specific needs.
We provide hands-on exercises so that you can practice what you learn.
We offer ongoing support after the training is complete.

We hope that our administrator training will help you to get the most out of your environment. Please contact us today to learn more.

Can we maintain our environment after the implementation?

Yes, after the implementation, we can provide administrator training so that you can completely take on the environment. We will be available to assist with any issues on a needed basis.

We will also be available to assist with any issues that you may encounter after the implementation. We can provide remote support or on-site support, depending on your needs.

We are committed to helping you to get the most out of your environment. If you are interested in administrator training, please contact us today.

Here are some additional details about our administrator training:

We offer training on-site or remotely.
Our training is tailored to your specific needs.
We provide hands-on exercises so that you can practice what you learn.
We offer ongoing support after the training is complete.

We hope that our administrator training will help you to get the most out of your environment. Please contact us today to learn more.

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